> Contact Us > Careers

Careers

Job Title : Team Leader- Outbound BPO

Location : Marine Lines/ Dombivili

Description :  Capable of Handling a team of around 25-30 dedicated customer support officer.  Should provide a significant role in team co-ordination and giving support to the team.  Constantly organizing a team meet to communication the product related updates.  Also need to do the analysis on the performance of the team and need to maintain the performance on Top Level.  Able to prepare various reports such a quality, AHT, fatal error & attendance report of my team.  Knowledge to coach and guiding the csr’s keeping in mind the KPI’s. Mark ur CV to below email id or contact Sreerag 8425860585 sreerag.nair@dsmindia.com

Job Title : BMS Engineer for non-IT product support

Location : Anjar, Gujrat - Kutch

Description : Qlfn: Diploma or HSC / Graduates BMS Engineer require for non-IT product support in Data center (Like UPS, DG, Air condition, chiller, CC TV, Door access control etc..) Support window- 24 X 7 Support Type - Comprehensive  Incident management Data centers may have different type of events, Incidents as follows • Fire alarms • Power failures • Site on Operation on UPS or Gen set • Fuel ,Gas Level issues • Temperature variation • Civil Issues These incidents are required to be captured and Tracked by help desk in CRM, Should be followed up and closed appropriately. Should have process to track and address. Facilitate the solutions and generate alerts to site, customer and Hp. Communicate with customer on incidents and document through mails and Phone and keep updating on Incident.

Job Title : IT Engineer

Location : Tamil nadu

Description : Graduates / Diploma – with IT Certification having 3 months to 1 year of Experience in IT support. Should Understand IT hardware & have Basic IT Skills. Good oral & written Tamil & English communication skills required in candidates. Candidates with residence in Taluka locations will get preference.

Job Title : Senior Project Manager

Location : Mumbai

Description : Sound knowledge on ITIL /Prince2/PMP framework, at least 8-10 years of experience in manage services project, experience in IBM projects will be an added advantage + • SLA Adherence as per agreed Service Scope and Service Level • All technical and commercial aspect of the project / agreement / contract. • Incident management which include reduction in over all incident/Control on repeat call/ daily review, findings and action plan etc. to IBM / as per schedules. • Coordination with onsite engineers to ensure compliance of all processes and procedures at the location / site. • Ensuring regular training for engineers on soft skill and technical skill enhancement. • Ensuring basic hygiene of personnel • Ensuring personnel are adequately equipped with tools • Engineers are reachable / contactable. • Ensuring reporting and availability of personnel and timekeeping • Ensuring shift scheduling and availability of primary/backup engineers at sites for continuit

Job Title : Senior Networking Engineer

Location : Mumbai

Description : Experience of 1-2 years. CCNA Certification Mandatory. Sound Knowledge of routing. CANDIDATES WILLING TO REALLOCATE IN MUMBAI CAN APPLY.

Job Title : Project Manager - SAP (CBS)

Location : Bangalore

Description : *Must have team lead experience of at least 8-1o members. *CBS (Cross Band Solution)Solution in India . Deliver data migration solution from BAAN. * Management Status and reporting. * SAP (CBS)HVEC end to end process understanding. * Map India Process Requirements into SAP CBD Solutions. contact :Sreerag N 022-43115593

Job Title : Human Resource: Recruitment & TalentHunt

Location : Dombivili

Description : Exp: Min 6 mnth to 2 year Exp Qlfn : Graduate PG/MBA in HR preffered Develop and execute recruiting plans. •Coordinate and implement college recruiting initiatives. •Administrative duties and recordkeeping. •Utilize the Internet for recruitment. --Post positions to appropriate Internet sources. --Improve the company website recruiting page to assist in recruiting. --Research new ways of using the Internet for recruitment. --Use social and professional networking sites to identify and source candidates. •Develop a pool of qualified candidates in advance of need. •Research and recommend new sources for active and passive candidate recruiting. •Build networks to find qualified passive candidates. •Post openings in newspaper advertisements, with professional organizations, and in other position appropriate venues

Job Title : Purchase /Procurement Executive

Location : Mumbai-HO

Description : Qlfn : Minimum Graduate /PGD in Shipping and logistic preferred. Should be atleast 6 months – 1 year of experience in IT Purchase / IT Procurement. Heading Customer service (Call centre front office and Back office) and Operations Function. Redesigning of Customer Service architecture. Launch of Customized CRM solution. Improvement based on voice of customer (Product knowledge, call waiting, SLA adherence, knowledgebase, intranet etc). Outbound campaign architecture and process designing. Performance management and People management. Service Marketing. Planning & budgeting of service operations. Cost optimization.

Job Title : Walkin Interview

Location : Marine Lines

Description : Customer Service (for Outbounbd Sales process) Minimum HSC pass. Experience : fresher or below 2 years CTC starts from 6500 onward. +INCENTIVES Field Executive(Documentation Collection Agents) 5500 Fixed + Travelling Allowances Team Leader with minimum 1 year exp in outbound sales process having operational activities expertise preferred. CTC max 15000 + Incentives. Contact sreerag 9819617044/022-43115593

Job Title : BMS Engineer for non-IT product

Location : Mumbai/Anjar/Kutch/Gujrat

Description : Qlfn: Diploma or HSC / Graduates Experience : 6 mnths -3yr BMS Engineer require for non-IT product support in Data center (Like UPS, DG, Air condition, chiller, CC TV, Door access control etc..) Support window- 24 X 7 Support Type - Comprehensive  Incident management Data centers may have different type of events, Incidents as follows • Fire alarms • Power failures • Site on Operation on UPS or Gen set • Fuel ,Gas Level issues • Temperature variation • Civil Issues These incidents are required to be captured and Tracked by help desk in CRM, Should be followed up and closed appropriately. Should have process to track and address. Facilitate the solutions and generate alerts to site, customer and Hp. Communicate with customer on incidents and document through mails and Phone and keep updating on Incident.

Upload Resume